LatelyFollow us as we learn, teach, share, and grow with our clients and collaborators Featured Emotions modeling workshop- Nashville, TN Aug 2024 SAP annual conference- Orlanda, FL Jun 2024 AdWeek mention - new SAP global brand- Seattle, WA Feb 2024 Service design workshops- Los Angeles, CA Aug 2023 PowerSchool’s annual conference- Orlando, FL Jul 2023 SAP’s annual conference- Orlando, FL May 2023 Delta CEO Ed Bastian at Qualtrics X4- Salt Lake City, UT Mar 2023 SAP Global Headquarters- Walldorf, DE Feb 2023 Customer experience ethnographies- Portland, OR Sep 2022 Attending the SHSMD conference- Washington, DC Sep 2022 Customer experience mapping - New York, NY Apr 2022 Ideation / refinement workshop - Global, Sep 2020 Journey mapping workshop - San Francisco, CA Jan 2020 Presenting at SAP Singapore’s Coffee Corner - Singapore Dec 2019 B2B / B2C technology trends - Singapore Dec 2019 Learning about Gen Z behaviors - Atlanta, GA Nov 2019 Prepping for a planning workshop - San Jose, CA May 2019 Strategic research with B2B decision makers - San Francisco, CA Apr 2019 Persona workshops - Chicago, IL Apr 2019 Driving digital experience strategy via usability labs - New York, NY Mar 2019 Discussing market dynamics in Germany - Frankfurt, Germany Feb 2019 Sharing perspectives on future trends for electromobility - Alpharetta, GA Nov 2018 SCIP conference, discussing how CI can drive customer centricity - Orlando, FL May 2018 SAP’s annual conference; key theme: “Customer-driven growth revolution” - Orlando, FL Jun 2018 Guest Lecturer & Judge at NYU Stern Graduate MBA Marketing Final Project - New York, NY, Jan 2018 Geekend Tech Conference: Emotional intelligence & customer centricity - Savannah, GA, Feb 2018 Attending the Strategy and Innovation Forum conference - San Francisco, CA, Sep 2017 Celebrating Oktoberfest at BMW’s North American headquarters. - Woodcliff Lake, NJ., Oct, 2017 Participating in an Facebook Live interview at SAP's annual conference - Orlando, FL, May 2017 Marketing Master Class Guest Lecturer and Judge at the NYU STERN Graduate Marketing Final Project - New York, NY, Mar 2017