Helping companies
achieve sustained growth
through Customer Experience (CX)
We collaborate on the critical building blocks of CX at scale.
We work with you hands on, delivering the combination of services that best meets your unique and specific needs; project-based or on a retained basis.
Service Areas
INSIGHTS / FRAMEWORKS
Empathy Research
Personas & Journeys
Decisions Maps
Comparative Analysis
STRATEGY / PLANNING
CX Maturity Assessment
Value Propositions
Integrated Plans
Strategic Frameworks
PLAYBOOKS / BLUEPRINTS
Pilots & POC’s
Action Plans & Briefs
Requirements
Business Cases
These services are applied to engagement, innovation, and transformation efforts.
Clients
We are trusted by leading organizations to help navigate a complex, rapidly evolving, customer-driven world.
A DIFFERENT KIND OF CONSULTING COMPANY
We formed WideOpen to be a different type of company.
Nimble, lean, efficient & flexible
Dedicated, reliable, trustworthy & responsive
Our agenda is your agenda
Only experienced senior practitioners (no B teams)
WideOpen is the type of company we have always wanted to work for, with the people we’ve always wanted to work with. WideOpen is the result of intersecting careers spent honing the practice of CX strategy, having worked together previously at agencies, consulting companies, and as clients and vendors. The joy of being able to do this together, on work we love, for clients we respect comes through in our work, our spirit of collaboration, our dedication to helping companies become customer-centric.
Lately
Follow us as we learn, teach, share, and grow with our clients and collaborators.
